Percipia Introduces New Digital Signage Solution

SOURCE: Hospitality Net

Chicago, IL – Percipia, a leading provider of hospitality integration, telephony, and mobility solutions, launches a new digital signage (DS) solution, Latitude DS. Built on the backbone of Percipia’s Latitude mobility platform, this new solution extends Percipia’s suite of solutions outside of the guest room.

Latitude DS enhances the guest experience by providing two fully customizable solution structures.

Latitude DS can be implemented via a lobby freestanding or wall-mounted Android screen to offer mobile check-in, check-out, spa reservation, flight information, conference schedule, and additional guest-centric information. Furthermore, this new solution can be installed outside of every guest room via a wall-mounted tablet to display the hotel logo, room number, room status indicators like DND, makeup room, and go green service refusal, as well as hotel promotions.

Percipia’s well-known integration engine, Parallax, is the core of this solution. Parallax integrates with over 50 hospitality systems offering guests a fully integrated application for a seamless experience.

“We are always looking for new ways to enhance our current solutions to meet our customers’ challenges. Latitude DS gives your guest the option to independently check-in, check-out, and digitally communicate with your staff. If your guest desire a little more privacy or if they need their room made up, it should be as effortless as pressing one button, and that message is dispatched to the outdoor screen, property management system, workflow automation software, and any other system the hotel desires. I have always believed there is a solution for every guest and Latitude DS is that for those who like a little more independence in a current world of social distancing,” said Michael Velasquez, CEO, Percipia.

Latitude DS is also an extension of your emergency broadcast process. Instantly dispatch and display emergency memos to all screens outside of every room and kiosk station for efficient emergency broadcast updates.

Latitude DS is available now to all new and current Percipia clients.

###

ABOUT PERCIPIA

Headquartered in Chicago, Illinois, USA, Percipia’s mission is to continue to be a respected leader in hospitality technology by delivering telephony and mobility solutions, software, and services in the most innovative and cost-effective way. Parallax application (formerly PTCE) was introduced 20 years ago, which enabled them to interface existing telephony systems with nearly all property management systems and third-party applications. Since then, Percipia has evolved its product offering to include a full-featured hospitality telephone system and custom mobile applications which enhances the guest experience and streamlines operations.

At Percipia, they pride themselves on their ability to provide reliable and exceptional service to their global partners, clients, and guests. The Percipia team works diligently to build next-generation innovative solutions based on hands-on knowledge of the industry. As a result, they have become a trusted and respected organization that always leads with hospitality.

For additional information about Percipia, call 800-806-0408 or visit www.percipia.com.

New Guest Room Trend

Hospitality trends change every year. We saw the rise and fall of chocolate mints on pillows, elevator operator personnel, and high-call use of in-room telephones. As a hospitality telephony company, you wouldn’t expect us to say that, but it is the truth. In-room telephony went from a luxury in-room service to a safety and liability tool. That is all about to change.

We at Percipia have poured many hours into bringing the luxury telephony experience back into your guest rooms. We have married the in-room telephony and mobility experience together, in perfect harmony. Mobility has been the hottest tool for the past few years, which is why it is crucial for hotels, resorts, casinos, and racetracks to offer in-room mobile applications. Placing a tablet in a guest room isn’t good enough; it still makes the guest feel isolated. Imagine a guest using your all-in-one device, with their name displayed on the top of your mobile app. Guest can check their loyalty points, use a directory to call anyone at the property, order room service, and even clear their information upon checkout.

For the sake of transparency, in-room telephones are not going anywhere, anytime soon. You simply cannot offer a hospitality-centric experience without human interaction. That is what telephones offer.

Mobile apps are becoming necessary for all types of properties. We have completely digitized your compendium, giving you the power to live-update your area attractions and send a push notification that your bar is offering a discount on appetizers. When used correctly, mobile apps are a revenue-generator. Our clients’ marketing departments love in-room apps!

The future of guest room technology has already been created. This minor upgrade will set your property apart in a major way, bringing back a personalized hospitality experience.

 

– Kal MacDonald, Percipia Director of Business Operations