Hospitality trends change every year. We saw the rise and fall of chocolate mints on pillows, elevator operator personnel, and high-call use of in-room telephones. As a hospitality telephony company, you wouldn’t expect us to say that, but it is the truth. In-room telephony went from a luxury in-room service to a safety and liability tool. That is all about to change.
We at Percipia have poured many hours into bringing the luxury telephony experience back into your guest rooms. We have married the in-room telephony and mobility experience together, in perfect harmony. Mobility has been the hottest tool for the past few years, which is why it is crucial for hotels, resorts, casinos, and racetracks to offer in-room mobile applications. Placing a tablet in a guest room isn’t good enough; it still makes the guest feel isolated. Imagine a guest using your all-in-one device, with their name displayed on the top of your mobile app. Guest can check their loyalty points, use a directory to call anyone at the property, order room service, and even clear their information upon checkout.
For the sake of transparency, in-room telephones are not going anywhere, anytime soon. You simply cannot offer a hospitality-centric experience without human interaction. That is what telephones offer.
Mobile apps are becoming necessary for all types of properties. We have completely digitized your compendium, giving you the power to live-update your area attractions and send a push notification that your bar is offering a discount on appetizers. When used correctly, mobile apps are a revenue-generator. Our clients’ marketing departments love in-room apps!
The future of guest room technology has already been created. This minor upgrade will set your property apart in a major way, bringing back a personalized hospitality experience.
– Kal MacDonald, Percipia Director of Business Operations
Looking for the perfect gift for the traveler in your family? Here’s five great ideas sure to make any wanderlust person’s list!
1. Under-the-jack pack
Chances are if you are traveling, especially for work, you’ll be bringing a laptop with you. Instead of having to carry it around in a bag, Betabrand’s ultra slim under-the-jack pack lets you carry your laptop under your jacket. Check it out here. Speaking of laptops…
2. MacBook Air
The MacBook Air is one of the best laptops around for travelers. It’s slim, powerful and durable, perfect for carrying across the globe.
3. Battery cases
Another great option: battery cases. The last you want while traveling is a dead phone. A good battery case, like the ones from Mophie, can increase your phone’s battery life by up to 100%.
When traveling, you want to invest in quality luggage. Herschel Supply has that and then some. Definitely check out their cool, portable duffles if you want to up your carry-on game. You’d be surprised how much can fit in there.
5. Outlet converters
If your traveler spends a lot of time out of country, an outlet converter is a perfect stocking stuffer for them. It allows you to plug into almost any foreign wall. Check them out here.
Our CEO, Michael Velasquez, and Global Director of Sales, Kevin Yarnell, just got back from visiting our Dubai office this past week. This marks the second trip for both this year – a trip well worth the long flight!
Michael and Kevin spent the bulk of their time overseas collaborating with one of our top partners, Cisco, within the UAE region, as well as with other great partners such as Interel. In addition, our team members visited multiple large hotel brands across the Middle East and Asia as part of our effort to capitalize on this growing region.
Just as Percipia has begun to expand within the UAE, so has the region itself. In effort to prepare for the 2020 World Expo, the number of hotels in the UAE is expected to double! Dubai will hold the 2020 World Expo and is slated to open more than 35,000 hotel guest rooms between 2015 and 2020, bringing the total number to more than 100,000 guest rooms within the city alone!
Michael and Kevin had an extremely productive trip and felt right at home while staying at the Sheraton Jumeirah Beach Resort and Towers. With business booming it’s only a matter of time before another visit is around the corner!
Last week, our team members Kris and Katherine spent a few days visiting our friends at Cetis, Inc. in Colorado Springs, CO.
They toured Cetis’s warehouse and offices, and had meetings with the sales team as well as additional meetings with key team members.
They also had lunch at the iconic Broadmoor.
And there was even enough time to take a quick tour of the mountains too!
Suffice to say, it was a great experience to reaffirm the partnership between our two companies!