Percipia and Croc’s Casino Resort to Set New Standard in Guest Service within Costa Rica

Press Release

Jaco, Costa Rica – November 4, 2014 – Croc’s Casino Resort has selected technology integration solutions by Percipia for their guest room and mobile application needs. The 17 story property which features 152 guest rooms and 44 luxury residences will deploy Percipia’s Parallax software complete with colored touch screen application, Precision voice mail product and customized Latitude mobile application (available soon on both iOS and Android platforms). Kevin Yarnell, global director of sales for Percipia, stated, “The Croc’s team comes with an immense amount of experience and talent. Their emphasis on top-notch customer service coupled with our technology will provide guests with an experience unrivaled in Costa Rica. Utilizing our Parallax software and Latitude mobile application, guests will have access to property information prior to their arrival, while they are on property, and when they plan their return trip.”

Located on the beautiful beachfront, Croc’s Casino Resort eludes a sense of casual sophistication and offers guests a bit of everything including a full Las Vegas style casino, fitness center, luxury spa, three restaurants, retail stores, dance club, and beachfront bars. “From the onset of this project one of our goals has been to provide the best service to our guests by using the latest technology,” said Rory Hascall, CEO for Croc’s Casino Resort. “Percipia’s solutions will do just that – from making the ultimate relaxation appointment at the spa, to purchasing items from the gift shop, guests will have access to Croc’s world class service through the touch of a button. We are very proud to welcome Percipia to our team and look forward to our collaboration.”

Link: Hotel-Online

Chicago Based Hospitality Technology Firm Leases New Headquarters in Hotel Zone

Press Release
CHICAGO, ILL – Percipia, a leading technology provider serving the hospitality industry has entered into a new headquarters lease at Michigan Plaza. Michigan Plaza, situated between Chicago’s Millenium Park and Magnificent Mile, is ideally situated in the heart of Chicago’s hotel and tourist district.
This full service, Class A complex, is connected to a five million square foot Illinois Center office complex, three hotels with over 3,500 rooms and the East Loop Pedway. It houses a mix of technology, advertising/public relations, architecture and design firms as well as many others in various industries.
Percipia has grown from a modest number of people in 2010 to a current projected headcount of approximately twenty five with additional offices located in Las Vegas, Nevada and Chennai, India. Percipia’s new office space is approximately 4,000 square feet in size, offers views of both Millenium Park and Michigan Avenue, and was strategically arranged in a portion of the building that offers flexibility for its continued growth.
Percipia was represented in the transaction by The J. Rich Company, LLC (“JRICH”) while MB Real Estate represented the landlord.
“Being in the hospitality industry, we know what it takes to provide the highest level of attention to our clientele. It was very important to be located in a place that offered immediate access to our clients.” – Michael Velasquez, CEO of Percipia. Mr. Velasquez went on to say, “We engaged The J. RICH Company again as our trusted real estate advisor to help identify the optimal location and space, because JRICH also understands what it means to provide non-stop service to the client.”
Rich Schulz, the co-founder and President of JRICH, stated “Michigan Plaza prevailed among all other alternatives because it offered a strong economic package, expansion capability, and a vibrant location in the heart of the hospitality and tourism district.”