New Guest Room Trend

Hospitality trends change every year. We saw the rise and fall of chocolate mints on pillows, elevator operator personnel, and high-call use of in-room telephones. As a hospitality telephony company, you wouldn’t expect us to say that, but it is the truth. In-room telephony went from a luxury in-room service to a safety and liability tool. That is all about to change.

We at Percipia have poured many hours into bringing the luxury telephony experience back into your guest rooms. We have married the in-room telephony and mobility experience together, in perfect harmony. Mobility has been the hottest tool for the past few years, which is why it is crucial for hotels, resorts, casinos, and racetracks to offer in-room mobile applications. Placing a tablet in a guest room isn’t good enough; it still makes the guest feel isolated. Imagine a guest using your all-in-one device, with their name displayed on the top of your mobile app. Guest can check their loyalty points, use a directory to call anyone at the property, order room service, and even clear their information upon checkout.

For the sake of transparency, in-room telephones are not going anywhere, anytime soon. You simply cannot offer a hospitality-centric experience without human interaction. That is what telephones offer.

Mobile apps are becoming necessary for all types of properties. We have completely digitized your compendium, giving you the power to live-update your area attractions and send a push notification that your bar is offering a discount on appetizers. When used correctly, mobile apps are a revenue-generator. Our clients’ marketing departments love in-room apps!

The future of guest room technology has already been created. This minor upgrade will set your property apart in a major way, bringing back a personalized hospitality experience.

 

– Kal MacDonald, Percipia Director of Business Operations

 

 

The Washington Duke Inn & Golf Club Visit

10844_90_z

We are thrilled to have visited The Washington Duke Inn & Golf Club this week!

IMG_2685

Our CEO, Michael Velasquez had the pleasure of visiting this stunning property earlier this week. The Washington Duke Inn & Golf Club is one of the most prestigious hotels near Duke University and has an extensive history dating back to 1988.

IMG_2682

Duke University Golf Club 9th Hole
Duke University Golf Club 9th Hole

While there, Michael stayed in one of the beautifully appointed 271 guest rooms located within the 300 acres of the Duke Forest. When asked about his stay Michael said, “The property was immaculate and the staff were incredibly hospitable. It was a brief business trip but I really enjoyed my time and I will definitely be back!”

Percipia visits Cetis

Last week, our team members Kris and Katherine spent a few days visiting our friends at Cetis, Inc. in Colorado Springs, CO.

They toured Cetis’s warehouse and offices, and had meetings with the sales team as well as additional meetings with key team members.

They also had lunch at the iconic Broadmoor.

USA_Colorado_Broadmoor_Back(2).JPG
Photo credit: Keith Knapp

And there was even enough time to take a quick tour of the mountains too!

Suffice to say, it was a great experience to reaffirm the partnership between our two companies!

3 Reasons to Visit PERCIPIA at TribalNet 2015!

We’re only 3 DAYS away from one our our favorite conferences we look forward to every year: TribalNet!

So in honor of our anticipation for the event, we’re giving you three reasons to visit Percipia at TribalNet next week!

1) S.T.A.R.
We’re beyond excited to show off S.T.A.R. It’s our newest product, and, simply put, it’s a easy-to-use solution-based software that makes property management simple. You can learn all about S.T.A.R. here.

2) Meet the team
We have a great team of hospitality technology experts coming to Austin for TribalNet. Our team boasts a cumulative 30 years in industry experience!

3) Experience our products in action
We can tell you all about how great our products are, but trust us, you’ll want to see them in action! We’ll be showcasing S.T.A.R., Latitude and our other great products at booth #5, so stop by and check them our for yourself!

BONUS item:
4) Visit us and win!
We’re also giving away a $100 Amazon gift card at our booth. Visit us at the conference to find out how you can win!

For more information on TribalNet, read our last blog post here!

MEET S.T.A.R.!

Percipia is proud to introduce its new hotel management solution: S.T.A.R.

S.T.A.R. is a  Service Tracking And Response software comprised of five parts: star-Link, star-Attendant, star-Engineer, star-Rescue and star-Concierge.

star-Link manages guest requests & inter-department work orders through a web-based platform that sends jobs to all types of devices.

star-Attendant simplifies housekeeping operations.

star-Engineer streamlines management and maintenance operations.

star-Rescue replaces traditional log book systems with a comprehensive incident report application.

star-Concierge uses real-time data to support daily concierge functions & processes.

Each component of S.T.A.R. works together to seamlessly make your property more efficient.

Discover more about what S.T.A.R. can do for your property by visiting our website!