For most travelers – a safe trip and stay are key. Individually, safety presents itself in different degrees. And something I didn’t consider – the hotel staff. I have rarely thought about their safety. Thinking about it, each time hotel staff knock on the door and enter the room – they are potentially at risk. This gave me pause and I started to look at the changes taking place in Chicago, my hometown.
In October 2017, the Chicago City Council passed an ordinance that required all Chicago hotels to provide certain staff with panic buttons, and to develop increased anti-harassment policies. More recently, the #MeToo and #TimesUp movement catapulted these issues into an action plan. There’s been a demand for increasing employee rights legislation and union support as well as a cultural shift towards harassment and safety transparency. This demand has erupted into a market searching for tools to ensure employees’ safety and peace of mind and more importantly, an environment that takes back the control.
As a hospitality leader in the telephony and mobile solutions market, we are proud to partner with TraknProtect, headquartered in Chicago. TraknProtect provides a wearable device that when activated, not only sends real-time location information but then provides ongoing tracking as help is on the way. TraknProtect uses a beacon to locate the exact room and floor of the employee. More importantly, the device sends real-time updates and alerts to track location movements while help is mobilized. TraknProtect currently integrates with major Wifi networks like; Ruckus, Aruba, and Cisco Meraki.
The device offers all workers tasked with direct guest-contact, the peace of mind and confidence to enter rooms without the worry of any misconduct or safety issues. I’m so proud to have partnered with another Chicago company offering security so I hope the employees working in hospitality won’t ever need to use a panic button. However, prior incidents and new laws have translated the need into reality. TraknProtect is here to guide you through taking the first steps in stopping any further preventable incidents.