Percipia and Croc’s Casino Resort to Set New Standard in Guest Service within Costa Rica

Press Release

Jaco, Costa Rica – November 4, 2014 – Croc’s Casino Resort has selected technology integration solutions by Percipia for their guest room and mobile application needs. The 17 story property which features 152 guest rooms and 44 luxury residences will deploy Percipia’s Parallax software complete with colored touch screen application, Precision voice mail product and customized Latitude mobile application (available soon on both iOS and Android platforms). Kevin Yarnell, global director of sales for Percipia, stated, “The Croc’s team comes with an immense amount of experience and talent. Their emphasis on top-notch customer service coupled with our technology will provide guests with an experience unrivaled in Costa Rica. Utilizing our Parallax software and Latitude mobile application, guests will have access to property information prior to their arrival, while they are on property, and when they plan their return trip.”

Located on the beautiful beachfront, Croc’s Casino Resort eludes a sense of casual sophistication and offers guests a bit of everything including a full Las Vegas style casino, fitness center, luxury spa, three restaurants, retail stores, dance club, and beachfront bars. “From the onset of this project one of our goals has been to provide the best service to our guests by using the latest technology,” said Rory Hascall, CEO for Croc’s Casino Resort. “Percipia’s solutions will do just that – from making the ultimate relaxation appointment at the spa, to purchasing items from the gift shop, guests will have access to Croc’s world class service through the touch of a button. We are very proud to welcome Percipia to our team and look forward to our collaboration.”

Link: Hotel-Online

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